Support

How can we help?

Support is by email. There are no sales calls: signing up, trying your receptionist and forwarding your calls are all self-service.

Before you sign up

[email protected]

Questions about the product, pricing, the free trial or the launch list.

Customers

[email protected]

Help with your receptionist, call forwarding, billing or cancelling. Please write from the email you signed up with.

Hear it first

Call Mira to hear it+1 (667) 220-7496

Call our AI demo receptionist to hear how a call sounds.

FAQ

Common questions.

What does Yukano do?

Yukano is an AI receptionist for small US businesses. It answers your calls, answers common questions from the business details you give it, takes the caller’s name, number and reason for calling, and emails you a summary after every call.

How do I get started?

Sign up online with any verified email, add your business details and try your receptionist free. When you are happy, forward your calls to your Yukano number. There is no sales call and no setup call.

How does the free trial work?

The trial lasts 7 days and includes up to 30 call minutes. You do not need a card: sign up with any verified email, work or personal. Add a card only if you want to keep your receptionist after the trial.

How much does it cost?

Starter is $19 a month with 60 call minutes. Pro is $39 a month with 150 call minutes and adds booking into Google Calendar; Pro opens after Starter. There is no setup fee and no contract.

What happens if I use all my minutes?

Minutes are a hard monthly cap with no automatic overage charges. When you reach your minutes, callers hear a short message and you get an email to upgrade. You are never charged for extra minutes automatically.

Can I keep my current phone number?

Yes. You keep your number and turn on call forwarding with your phone provider, for example for missed calls or after hours, so those calls go to your Yukano number. Many US phone providers support this; check with yours.

Can it book appointments?

Booking into Google Calendar is part of the Pro plan, which opens after Google approves our calendar access. Starter takes a message and emails it to you.

Will callers know they are talking to an AI?

Yes. Your receptionist says that it is an AI assistant. It does not give medical, legal or emergency advice, and it does not make outbound calls.

Can I cancel?

Yes, any time. There is no contract. If you never add a card, your trial simply ends and you are not charged.

How do I get help?

By email. Before you sign up, write to [email protected]. Customers write to [email protected]. There are no sales calls.